Challenges in practice
Nowadays, companies are faced with the challenge of maintaining a large number of standards and norms such as ISO 9001, VDA 6.3, ISO 13485, etc. This requires comprehensive documentation and implementation of requirements as well as continuous monitoring and improvement of internal processes. This requires comprehensive documentation and implementation of the requirements as well as continuous monitoring and improvement of standard-compliant internal processes.
Depending on your customers' specifications and the risk assessment of their products, all areas of the company & value chain, systems, processes, products and stakeholders must be audited continuously.
The increasing importance and complexity of internal and external audits requires structured, efficient and software-based solutions that support the entire audit process in full compliance with legal regulations and standards.
In general
QS1 supports the entire audit management process, from planning and implementation through to comprehensive analyses. QS1 provides question catalogues and evaluation catalogues for all common standards and norms as well as predefined processes. These can be easily customised to your requirements and needs.
Planning and controlling
Use QS1 to plan and control the audit process for suppliers, products and all internal management processes.
The system proposes new audits based on rules stored in the master data (classification, frequency, etc.) and the results of previous audits. These audits are planned and monitored on a graphical basis or using the QS1 calendar functions (these allow, among other things, synchronisation with the Outlook calendar of the respective auditor).
Execution
Various freely configurable workflow processes are available for carrying out audits. These include support for remote audits, document audits and self-assessment processes.
Predefined question catalogues can be adapted very easily in individual audits (e.g. addition of questions from previous audits)
The QS1 user is navigated quickly and easily through the audit process as part of the feedback (either via mobile, web portal or offline).
In addition to the function for a quick collective response to questions and groups, the current (interim) result can be called up in real time or at a later point in time.
In addition to convenient import functions, a separate process for the quick and easy recording of chapter results, deviations and measures is available for recording the results of external auditors (e.g. customer audits).
Deviations
QS1 supports the recording of deviations and measures at all points in the audit process.
The deviations provide extensive options for error classification and the assignment of additional information (images, documents, references, etc.). Deviations can also be analysed further as part of the QS1-CAPA processes.
The measures recorded for a deviation are part of the QS1 measures management and allow extensive options for responsibilities, deadline and status monitoring and effectiveness checks.
Supplier Management
QS1 offers structured processes for managing and monitoring suppliers - from supplier onboarding (e.g. through self-disclosure) to potential analyses and integration into the supplier evaluation. Suppliers can be integrated via the web portal or via completed, re-importable PDF documents from the supplier.
All supplier audit results are included in the supplier evaluation and in the supplier's approval status. This also allows the blocking of a supplier (or even individual products) to be mapped. Furthermore, these results can also have an influence on the process of future incoming goods inspections (e.g. adjustment of inspection dynamisation).
Analyzer
All audit results and deviations are part of the comprehensive analysis tools in QS1-BI. Extensive standard evaluations as well as freely configurable evaluations and analyses are available.
The result is a ‘learning’ system, which has a particular influence on the planning, content and execution of future audits (see also the requirements in ISO 19011, for example).
- Predefined question catalogue for all common standards
- Freely customisable assessment schemes with configurable calculation methods
- Graphical audit planning with integrated calendar function
- Invitation management
- Workflow-based audit processing (incl. team, agenda and checklists)
- Audit execution optionally via mobile or web portal
- Support for remote and document audits
- Supplier self-assessment and potential analysis
- Product audits and requalification
- Fast results recording of your customer audits
- Deviation and measure management (optionally with CAPA support)
- Status tracking and history
- Integration into the QS1 processes supplier evaluation, self-assessment and inspection control
- Analyser and knowledge management system
Contact
Effizientes Auditmanagement mit Lösungen von QSC
Das Audit Management fasst die Steuerung und Optimierung aller Audits in einem Unternehmen nach dem PDCA-Zyklus zusammen. Eines der wesentlichen Ziele ist es, Verbesserungen umzusetzen, sodass der Einsatz der Audits wirtschaftlicher gestaltet werden kann. Hierfür bedarf es nicht nur einer genauen Planung des Auditprogramms. Es bezieht immer auch die Durchführung und Maßnahmensteuerung der einzelnen Anpassungen ein.
Besonderheiten der drei großen Auditarten
In der Regel berücksichtigt das Audit Management alle drei wesentlichen Auditarten. Hierbei handelt es sich neben dem System-, auch um das Prozess- und Produktaudit. Das Produktaudit kennzeichnet sich durch die regelmäßige Durchführung im Produktionsprozess, wobei es in verschiedenen Stufen erfolgen kann. Hier können Sie sich als Unternehmen an verschiedenen Auditmodellen bedienen. Der Systemaudit blickt stets besonderen Herausforderungen entgegen. Diese sind zum einen der risikoorientierten Planung und zum anderen den verschiedensten kundenspezifischen Anforderungen geschuldet, die es heißt, zu berücksichtigen.
Take the pressure off your audit management team with the right software
Successful and efficient audit management requires the right tool! Put your trust in QSC's offerings and opt for clear and easy-to-use software that helps to minimise the time and effort involved in audit management.
With QS1, you can significantly minimise the effort involved in all types of audit and reduce the workload. Do you have any questions about our product or would you like us to advise you?
Then give us a call or send us a message. We will be happy to assist you personally. Always remember that ongoing auditing should cover all customers, suppliers and products.