“Efficient and transparent processes are the be-all and end-all in production. This also includes a deeply integrated quality management system that provides reliable information about the quality status within seconds. The latest project at SONAX is the complete connection and documentation of the weighing processes accompanying production on the lines. All data is displayed in a single system. This brings enormous advantages, as maintenance costs and training costs can be reduced, and we benefit from faster information retrieval and standardized escalation management. The additional QSC plus is the fast processing of concerns submitted via the hotline.”