Challenges in practice
In fast-moving times, the rapid distribution of information and processing of measures with your suppliers is of great importance. Processes with defined involvement of your suppliers, such as the entire complaints management, supplier evaluation or initial sample inspection, require that your suppliers have access to the respective ‘externally’ accessible databases. Of course, this is done online, without complex cloud access and replication mechanisms.
Solution QS1
We offer a customised solution for your individual requirements. Our solution reduces both your expenditure on data capture and the throughput times in the process. By providing an ‘internal’ as well as an ‘external’ view of common processes, all information and processing statuses can be viewed by all participants at any time. As a result, your QA system becomes part of the digital supply chain!
In conjunction with your ERP data available online in the QS1 portal, such as supplier orders and goods receipts, your business partners also have access to the ERP basic data for any complaints and initial sampling.
- Integration of the outgoing goods inspection at the supplier into your internal incoming goods inspection process
- Complaint processing by your suppliers
- Flexible action processing in the portal, incl. 8D processing
- Provision of supplier evaluations including drill-down functions and details in the portal
- Direct entry of the required standard-compliant initial sample inspections of your suppliers, including the required documents / attachments / certificates.
- All tasks such as new complaints or the processing status of existing documents are communicated and processed with your suppliers via action management
- Platform-independent web application
- No additional installation required