Privacy policy

Declaration on duty to inform

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection declaration, we inform you about the most important aspects of data processing on our website. 

Contact with us 

If you contact us using the form on our website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent. 

SSL- and TLS-encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries or orders that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. They enable us to recognise your browser on your next visit. Some cookies remain stored on your end device until you delete them. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted. You can edit your cookie settings here.

Web-analysis

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. GDPR. Google Analytics uses ‘cookies’. The information generated by cookies about your use of the website such as

  • Browser type/version,
  • operating system used,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • time of the server enquiry

are generally transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. We have also added the code ‘anonymiseIP’ to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:  http://tools.google.com/dlpage/gaoptout?hl=de

We continue to use Google Analytics to analyse data from double-click cookies and AdWords for statistical purposes. If you do not wish this to happen, you can opt out via the Ads Preferences Manager. (http://www.google.com/settings/ads/onweb/?hl=de) deaktivieren.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help centre (https://support.google.com/analytics/answer/6004245?hl=de).

Facebook Pixel, Custom Audiences und Remarketing
This website uses the remarketing function ‘Custom Audiences’ of Facebook Inc (‘Facebook’). This function is used to present interest-based adverts (‘Facebook Ads’) to visitors to this website when they visit the social network Facebook. The Facebook remarketing tag has been implemented on this website for this purpose. This tag establishes a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. You can find more information on the collection and use of data by Facebook as well as your rights in this regard and options for protecting your privacy in Facebook's privacy policy at https://www.facebook.com/about/privacy/. Alternatively, you can use the remarketing function ‘Custom Audiences’ at https://www.facebook.com/settings/?tab=ads#_=_ to deactivate. You must be logged in to Facebook for this.

Purpose limitation, legal basis, storage duration and data recipients 
We require the collected personal data for contract fulfilment, billing, assertion of contractual claims, for customer service purposes and for advertising purposes. The data is collected, stored, processed and used for this purpose.
The legal basis for the processing of your personal data is, on the one hand, contract fulfilment, legitimate interests, the fulfilment of our legal or contractual obligations and, on the other hand, your consent.
Where necessary, we process your personal data for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond that in accordance with legal retention and documentation obligations arising from the Austrian Commercial Code (UGB), the Federal Fiscal Code (BAO) and until the end of any legal disputes.
The data of our customers and suppliers may be passed on to various processors (e.g. tax consultants, IT service providers, advertising agencies). These have undertaken to comply with the applicable data protection regulations. An order processing contract has been concluded in accordance with Art 28 GDPR.  You can request further information on the processors commissioned by us  .

Your rights: information, rectification and erasure
You are generally entitled to the rights of access, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority. 

Contact details: 
Quality Software & Consulting GmbH & Co KG
Dürnstein 51
3601 Dürnstein
Phone: +43 (0) 22 36 677 128 - 0
E-Mail: