In a way, mechanical and plant engineering precedes the other manufacturing industries. Mechanical engineering companies are the starting point for many other industries and it is therefore the  relevance to guarantee quality right from the start.

Mechanical and plant engineering is characterised by the widespread penetration of quality management systems, largely certified in accordance with ISO 9001:2015 and other industry-relevant standards. A holistic management solution is indispensable for this industry.

A large amount of data is generated along the value chain. In order to be prepared for the future, core processes need to be digitalised. QS1 offers the right solution here - from product development and creation to production and complaints management, all quality-relevant aspects can be linked and covered with QS1.

Seamless integration into the ERP system guarantees data transparency. The standard data and process communication with the ERP system results in a wealth of process sequences that can be mapped in an integrated manner.

Especially when it comes to mapping the large number of prescribed checks and documentation in a structured and audit-proof manner, QS1 impresses with its simplicity and clarity in user guidance. Master and transaction data can be exchanged in real time, thereby increasing continuous process efficiency.

In the after-sales area, the QS1 customer portal is available to you for handling your customers' guarantee, warranty and repair processes. You can provide your customers/service partners with detailed information about your products, such as spare parts lists or repair instructions, via the web. Requests for services or required spare parts are made directly via the QS1 customer portal. QS-relevant requests automatically trigger the mechanisms of the integrated fault management system.